I just want my questions to be answered as to why my bonuses stopped and for my account to be credited for the weeks I didn't get my bonuses.

They just pass off from one person to the next and from one department to another and not one of them has given an answer. I am used to dealing with w2g's and the losses that you can put in. You purchase through there and you cash out through there. They get thousands and haven't sent just hundreds in return for your loyalty and being a so called valued VIP member! They have closed out my requests without giving an answer as to why they haven't sent me any bonuses these past 5 to 6 weeks, instead they again say it is being passed on to my host when I inquire again. I have been playing on a casino website called chumba casino. If chumba can accept all the thousands of dollars from someone, then they should be able to send the sweeps bonuses each week to you. I just want to know why and to get my account credited with my missing bonus sweeps. Wrong, I haven't gotten a bonus from them for over a month and when asking customer support why I haven't, they turn it over to a host and the host hasn't given a reason why either. Being a VIP member and having paid into their site many, many thousands of dollars and usually a couple thousand a month, that I'd be getting the bonuses each and every week that they are sent out. They give out bonuses on a regular basis and I have gotten some before.

I have been a member of chumba since early this year and have been given a VIP status from them.

Chumba casino reviews 2019